Latest Scams, Consumer Alerts and News from Norfolk County Council Trading Standards

Scam Alert - Text messages claiming to be from DWP

Rogue Trader Alert - Doorstep Cold Callers offering roofing work

Cold Calling Alert - Doorstep Cold Callers regarding roof insulation

Cold Calling Alert - Telephone cold calls claiming domestic warranties have expired

Scam Alert - Fake Parking Charge Notice text messages

For more information click here to visit our Consumer Alerts page

Recall Alert - Product Recall for Helly Hansen AS Life Jackets

Helly Hansen is recalling AS Life Jackets as the product presents a risk of drowning as it may not provide enough buoyancy and turning momentum to bring the user face up in the water.

Product List:

33800 NAVIGARE COMFORT

Size: 30/40 kg

PO Number: 275063, 275857, 286301

33800 NAVIGARE COMFORT

Size: 40/60 kg

PO Number: 275063, 275857, 286301

33800 NAVIGARE COMFORT

Size: 60/90 kg

PO Number: 275063, 275857, 286301

33800 NAVIGARE COMFORT

Size: 90+ kg

PO Number: 275063, 275857, 286301

33801 NAVIGARE SCAN

Size: 30/40 kg

PO Number: 275064, 275858, 279872, 286302

33801 NAVIGARE SCAN

Size: 40/60 kg

PO Number: 275064, 275858, 279872, 286302

33801 NAVIGARE SCAN

Size: 60/90 kg

PO Number: 275064, 275858, 279872, 286302

33801 NAVIGARE SCAN

Size: 90+ kg

PO Number: 275064, 275858, 279872, 286302

33992 JR SAFE+

Size: 20/35 kg

PO Number: 275095, 275878, 279884

33991 KID SAFE+

Size: 10/25 kg

PO Number: 279883, 286310

The style and PO number can be found on the waist sew-in label.

Consumers should immediately stop using the recalled items and contact Helly Hansen - recall@hellyhansen.com - for a credit note or refund

Click here for more information

Recall Alert - Product Recall for Harvest Basket Smiley Teddy Bears

Lidl GB is recalling their 'Harvest Basket Smiley Teddy Bears, 750g', as during production a contamination with mineral oil occurred. Due to this entry of mineral oil, the product is not suitable for consumption.

Batch affected: All stock with Best Before Date: 04/05/2027, 21/04/2027, 11/04/2027 And lot codes starting with:

D0325104xxxx

D0425112xxxx

D0425113xxxx

D0825125xxxx

D0825126xxxx

If you have bought the above product Lidl advise you not to eat it. Customers are asked to return this product to the nearest store where a full refund will be given.

Click here for more information

For more advice and updates you can:

• Visit our Consumer Alerts web page and catch up on previous alerts
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Reporting scams you receive helps us continue to build up intelligence on the scammers and how they target people.

You can report scams and get further advice from our partners the Citizens Advice consumer helpline:

0808 223 1133 (freephone)

Citizens Advice consumer service website

You can also report Frauds, Cyber Crime and Phishing attempts to Action Fraud, the National Fraud & Cyber Crime reporting centre:

0300 123 2040

Action Fraud website